3 Key Areas for Improvement
Is your pharmacy or your staff looking drab and unprofessional? Are people complaining that they don’t have enough space to work? Do you feel like it’s time to renovate? Before you jump into a big construction project, you should pause for a second to consider whether it’s genuinely necessary.
Ask yourself: does my pharmacy really need a renovation? Take a second look around the space and consider these 3 areas for potential improvement. You may be surprised by the results!
1. Pharmacy Workflow
Do you notice clutter around the workstations? Maybe piles of paperwork is accumulating near the computers. You might have old boxes stacked in a corner or shelves that haven’t been organized recently. This is a sign that your pharmacy workflow is suffering!
De-cluttering the pharmacy workspace can dramatically improve the experience for your employees. Figure out new ways of organizing your filing system or storing products behind the counter. Your employees will find it easier to move around and find what they’re looking for as a result!
2. Pharmacy Interior Design
The interior design of your pharmacy can play a big role on how you present yourself to any customers. Don’t underestimate the difference a fresh coat of paint can make on a space! Remember that you are passing through your pharmacy everyday — you may not notice mess or dirt that builds over time. Others will notice it!
It can be a simple matter to identify interior design changes that do not require a full renovation. Once your pharmacy is looking its best again, don’t let it disintegrate! Keep painting the space every 6-12 months and institute a maintenance policy to keep things neat and tidy. We have seen this practice make a big difference in many pharmacies.
3. Staff Uniforms
One simple touch that can add an extra level of professionalism to a pharmacy are staff uniforms. If your staff are wearing lab coats or even simple shirts with your logo, you can be sure that they will be looking professional in the store every day. As part of your maintenance policy, it is a good idea to require the uniforms to be crisp and clean-looking as well.
We have seen the reputation of too many pharmacies suffer, due to staff members who are wearing inappropriate clothing. Cultivating a professional environment will ensure that visitors to your pharmacy keep coming back!
To figure out if your pharmacy needs a renovation, contact the team at O’Connell Store Fixtures in Ontario today.
